* Anywhere you are asked to enter a username be sure and type in your full email address.
** Microsoft Outlook Express on Windows **
- Launch Outlook Express.
- Under "Tools" select "Accounts..."
- Select your account name and click "Properties" to edit your account.
- Click the "Servers" tab.
- Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
- Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" buttons twice, and the "close" button. You are finished.
** Microsoft Outlook on Windows **
- Launch Outlook.
- Select Tools > E-mail Accounts...
- Select "View or change email accounts"
- Click "More settings".
- Select the "Outgoing Server" tab.
- Check the "My outgoing server (SMTP) requires authentication" box. - Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" button. Click "Next". Click "Finish". You are finished.