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A Not For Profit Interlocal Cooperative of Oklahoma K12 School Districts

Support

Below are answers to many frequently asked technical questions. If the answer to your question is not listed, contact your school's tech person or call us at 918.633.6896 or 918.557.0277.

Administration
Below are instructions for managing the NewNet 66 content filter, Email user setup, and other sys admin functions.

Content Filter Management - Learn how to administer the NewNet 66 Content filter.

2MB PDF

Content Filter Management - Learn how to use the Library Lookup feature.

124k PDF

Content Filter Management - Learn how to set up a network for differential content filtering using the NewNet 66 filter.

800k PDF

Email Management - Learn how to set up/administer email users.

300k PDF

NewNet 66 InterMapper - Learn how to use InterMapper and view your bandwidth utilization to the Internet and more.

1.7M PDF

Technical Assistance Numbers You Need To Know. (TAC)
~ Juniper & NetScreen TAC 1-888-314-5822
~ Extreme Networks TAC 1-800-998-2408
~ Tipping Point TAC 1-866-681-8324
~ Cisco TAC 1-800-553-2447

Email
Email is by far the most widely used method of communicating today. It is also the most abused. Spam, Phishing, and attachments containing worms, viruses, and trojans will present challenges keeping the bad guys at bay.

Email Blacklisting - If you can receive email but are not able to send email then you may be blacklisted. Click the link to the right to get your IP address and check to see if your blacklisted.

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Email Etiquette - Review the basic guidelines of using Email and insure others can read your email.

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Using Web Mail & Outlook - Learn how to login to Web Mail and setup Microsoft Outlook for email access.

170k PDF

Network Security
Network Security has become a very important part of the K12 environment requiring everyone to be knowledgeable of threats and how to avoid them.

Network Security for Teachers - Presentation in PDF format providing information all administrators and staff should know about network security.

PDF 1.5meg

Understanding Spyware - This is a must read for school technical support staff who want to know more about the threats that SpyWare have on school networks.

PDF 860k

InterMapper and Bandwidth - Learn how to view your school's bandwidth utilization using InterMapper.

PDF 160k

3rd Party Email. Why you should consider blocking it.

PDF 40k

Hardware installations
Hardware installations Learn how to install routers, switches, and firewalls in your network. These pictorials offer a simple graphic view of the most common installations. Note: These instructions assume you have the device pre-configured and ready for your network.

Juniper J2300 single T1 installation.

PDF 204k

Juniper J2300 single T1 installation with a Juniper Firewall.

PDF 208k

Juniper J2300 dual T1 installation.

PDF 144k

Juniper NetScreen Firewall 5 GT Installation Quick Start Guide.

PDF 460k

Juniper NetScreen Firewall 25 Installation Quick Start Guide.

PDF 345k

Spyware Removal Tools that are free
Spyware removal Tools that are free. Click on the links below to download spyware removal tools. The tools are free of charge. It usually takes at least two of these removal tools to get most of the spyware on a workstaton or server.

Adaware Se Personal (free)

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Spybot Search and Destroy (free)

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HiJack This (free)

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CCleaner Crap Cleaner (free)

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Antivirus Removal Tools that are free
Click on the links below to run the online Antivirus scanners.

Kaspersky on line Antivirus scanner. (this is a good one)

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House Call from Tend Micro

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Panda online Antivirus scanner. (this is a good one)

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Stinger download. Stinger only gets the top 50 really bad viruses.

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